Trademark, Brand & Licence Authenticity Disclosure
Effective Date: 21 August 2026 Last Updated: 21 August 2026
This Trademark, Brand & Licence Authenticity Disclosure explains how SurakshaHub uses third-party trademarks, brand names, product information and other intellectual property in connection with the sale of antivirus and security software licences.
It also explains the nature and sourcing of the software licences offered through SurakshaHub and clarifies our relationship with the software publishers and brands whose products may appear on our website.
1. About SurakshaHub
SurakshaHub is an independent online retailer of antivirus and security software licences.
Our business is focused on the sale and digital delivery of software licences, including antivirus, internet security, total security and similar security software products made available through our online store.
We source genuine software licences through authorised distribution channels.
SurakshaHub does not operate as the software developer or publisher of the third-party products listed on our website.
2. Scope of Our Business
SurakshaHub sells software licences as digital products.
Unless a particular product page expressly and accurately states otherwise, purchasing from SurakshaHub means that the customer is purchasing a licence or activation entitlement for the software described on that product page.
SurakshaHub does not provide:
- data-breach scanning;
- breach-monitoring services;
- dark-web monitoring;
- identity monitoring;
- continuous monitoring of customers' devices or accounts;
- managed cybersecurity services;
- security-operation-centre services;
- incident-response services;
- device repair services; or
- remote-access computer repair or malware-removal services.
Our customer service may assist customers with matters relating to orders, payments, licence delivery and issues concerning the licence supplied by SurakshaHub. Such assistance should not be interpreted as a managed cybersecurity or remote technical-support service.
3. Ownership of Third-Party Trademarks
All third-party trademarks, service marks, trade names, company names, software names, product names, logos, icons and other brand identifiers displayed on SurakshaHub belong to their respective owners.
Examples may include the names or marks of antivirus and cybersecurity software publishers whose products are offered for sale through our website.
SurakshaHub does not claim ownership of these third-party intellectual-property rights.
Use of a third-party trademark on SurakshaHub is intended to identify the genuine product being offered for sale and to provide customers with accurate information about that product.
4. No Implied Brand Ownership
The display of a third-party brand name, product name, trademark, logo or product image on SurakshaHub does not mean that SurakshaHub owns that brand or its associated intellectual property.
The relevant software publisher or other rights holder retains all ownership rights in:
- the software;
- trademarks;
- logos;
- copyrights;
- documentation;
- product designs;
- proprietary technologies; and
- other intellectual property associated with its products.
Customers purchase a right to use the applicable software in accordance with the relevant licence terms; they do not purchase ownership of the software or its intellectual property.
5. Independent Retailer and Non-Affiliation Disclosure
Unless expressly stated otherwise and supported by a verifiable commercial relationship, SurakshaHub is an independent retailer and is not:
- the official website of the relevant software publisher;
- the manufacturer or developer of the software;
- the owner of the relevant trademark;
- an agent of the software publisher;
- an exclusive distributor;
- an official representative;
- a sponsored entity;
- an endorsed entity; or
- an authorised or certified reseller of a particular brand.
No such relationship should be inferred merely because a particular software product, trademark or brand name appears on our website.
Where an official relationship exists for a particular product or publisher, it will only be described as such where SurakshaHub has a reasonable and verifiable basis for making that statement.
6. Authorised Distribution Channels vs. Authorised Reseller Status
SurakshaHub states that:
We source genuine software licences through authorised distribution channels.
This statement describes the sourcing of the licences offered by SurakshaHub.
It should not automatically be interpreted as a statement that SurakshaHub itself is an “Authorised Reseller”, “Certified Partner”, “Official Partner”, “Exclusive Distributor” or similarly designated representative of every software publisher whose products appear on the website.
Such terms will only be used where the relevant relationship genuinely exists and can be appropriately substantiated.
7. Licence Authenticity
SurakshaHub is committed to selling genuine software licences.
We do not knowingly offer:
- counterfeit software licences;
- fabricated activation keys;
- unlawfully generated licence keys;
- cracked software;
- pirated software;
- modified software intended to bypass licensing requirements; or
- licences that we know we do not have the right to supply.
Software offered through SurakshaHub is intended to provide the customer with legitimate access to the relevant software in accordance with the applicable licence conditions.
8. What Customers Are Purchasing
Unless expressly stated otherwise on the relevant product page, SurakshaHub sells a digital software licence or activation entitlement rather than physical boxed software.
Depending on the particular product, the customer may receive information such as:
- a product licence key;
- an activation code;
- activation instructions;
- an official download link;
- account-based activation instructions; or
- other information necessary to activate the purchased software.
The exact method of activation may differ according to the publisher and product.
Customers should read the individual product page before completing a purchase.
9. Product-Specific Licence Conditions
Different antivirus products may have different licensing conditions.
Where applicable, the product page should specify information such as:
- exact product or edition;
- licence duration;
- number of permitted devices;
- supported operating systems;
- applicable geographic region;
- whether the licence is for a new activation or renewal;
- whether the licence is subscription-based or otherwise time-limited;
- expected delivery method;
- expected digital delivery timeframe; and
- applicable return or refund conditions.
The information applicable to the specific product purchased will take precedence over general descriptions elsewhere on the website.
10. Publisher Licence Terms
Use of antivirus software purchased through SurakshaHub remains subject to the applicable software publisher's:
- End User Licence Agreement (“EULA”);
- licence conditions;
- subscription terms;
- activation requirements;
- account requirements;
- acceptable-use rules; and
- other applicable terms.
SurakshaHub cannot modify or override the software publisher's licence agreement.
Customers are responsible for complying with those terms when installing, activating and using the software.
11. Software Download and Installation
Where a software download is required, customers may be directed to the relevant publisher's official website, official application, official account portal or other legitimate download mechanism applicable to the purchased product.
Unless clearly identified otherwise, SurakshaHub does not claim ownership of third-party software installation files.
Software installation and operation remain subject to the technical requirements established by the relevant publisher.
12. Licence Activation
Some products may require activation through systems controlled by the relevant software publisher.
Activation may depend on factors including:
- correct licence-key entry;
- compatible operating system;
- supported device;
- applicable region;
- correct software edition;
- publisher-account requirements;
- internet connectivity; and
- compliance with the publisher's licence conditions.
SurakshaHub does not control third-party activation infrastructure.
However, if a customer receives a licence from SurakshaHub that does not correspond with the product ordered, the customer may contact us so that the matter can be investigated.
13. Geographic and Regional Restrictions
Some software licences may be restricted to a particular:
- country;
- group of countries;
- geographic region; or
- publisher-defined market.
Customers should review the region shown on the applicable product page before purchasing.
A licence intended for one region may not activate or operate correctly in another region if the publisher imposes geographic restrictions.
SurakshaHub will not intentionally represent a region-restricted product as globally valid where such a representation is inaccurate.
14. Device and Operating-System Compatibility
Software compatibility differs between products.
Customers should review the supported operating systems, device limits and other system requirements provided on the relevant product page or by the applicable publisher before purchasing.
References to compatibility are intended to describe the requirements communicated for that specific product and should not be interpreted as a guarantee that every computer, mobile device or system configuration will be compatible.
15. Licence Duration and Renewal
Licence duration varies by product.
A licence may, for example, be valid for a stated period beginning from activation or according to another period specified by the publisher.
SurakshaHub will not describe a time-limited licence as a lifetime licence unless the applicable licence genuinely provides such entitlement.
Likewise, SurakshaHub will not represent a licence as automatically renewable unless automatic renewal actually applies.
Customers should rely on the renewal and duration information shown for the individual product.
16. No Automatic Subscription Unless Disclosed
Purchasing a licence from SurakshaHub does not automatically mean that the customer has agreed to an ongoing recurring payment arrangement with SurakshaHub.
If any product involves recurring billing or automatic renewal, this must be clearly disclosed before purchase.
Where a product is sold as a one-time purchase for a defined licence period, customers will not be charged an undisclosed recurring fee by SurakshaHub.
17. No Guarantee of Complete Security
Antivirus and security software is designed to help identify, prevent or reduce certain cybersecurity threats according to the capabilities of the relevant product.
No antivirus product can reasonably be represented as guaranteeing protection against every existing or future:
- virus;
- malware variant;
- ransomware attack;
- phishing attempt;
- cyberattack;
- security vulnerability; or
- other digital threat.
SurakshaHub therefore does not claim that purchasing antivirus software will make a device completely immune from cybersecurity risks.
Product capabilities should be evaluated according to the information and documentation provided by the relevant software publisher.
18. Publisher Features and Claims
Descriptions of antivirus features may include capabilities made available by the relevant publisher, such as malware protection, web protection, firewall functionality or other security features.
Such references describe the applicable software product and do not mean that SurakshaHub independently provides those security functions.
SurakshaHub is the retailer of the relevant software licence.
The antivirus software itself is developed, maintained and operated by its respective publisher.
19. No Independent Performance Guarantees
SurakshaHub does not independently guarantee:
- a specific malware-detection rate;
- complete virus removal;
- complete protection against cyberattacks;
- improved device performance;
- prevention of all financial losses;
- prevention of all data loss; or
- any other absolute cybersecurity outcome.
Where numerical performance results, awards, ratings or test results are referenced, they should be attributable to an identifiable source and should not be presented in a misleading manner.
20. Product Names and Comparative Information
We endeavour to reproduce product names, editions, device limits, subscription periods and other relevant information accurately.
Third-party brand names are used to identify the products being sold.
SurakshaHub will not intentionally use another company's brand name to mislead customers into purchasing an unrelated product.
Any comparison between products should be based on reasonably accurate and current information and should not imply endorsement by a third-party brand.
21. Use of Logos and Product Images
Third-party logos, product packaging, screenshots or product images may be displayed where reasonably necessary to identify or describe the software offered for sale.
Such use does not transfer ownership of those materials to SurakshaHub.
Where appropriate, SurakshaHub may use its own product presentation, artwork or website design while referring to third-party products by their correct names.
SurakshaHub aims to maintain its own distinct website identity so that customers can distinguish SurakshaHub from the official websites of software publishers.
22. SurakshaHub Branding
The SurakshaHub name, website design, business identity and SurakshaHub-specific branding are separate from the trademarks belonging to software publishers.
Customers should verify that they are purchasing from SurakshaHub, rather than assuming that they are purchasing directly from a software manufacturer merely because the manufacturer's products are displayed on our website.
Our checkout, invoices, order communications and other customer-facing information are intended to identify SurakshaHub as the seller where applicable.
23. Accurate Representation of Business Relationships
SurakshaHub does not intend to create a false impression of sponsorship, endorsement, certification or affiliation with third-party brands.
We will not knowingly describe ourselves using terms such as:
- “official store”;
- “official website”;
- “certified reseller”;
- “authorised reseller”;
- “exclusive partner”;
- “official partner”; or
- similar representations
unless that specific statement is true and can be substantiated.
24. Pricing and Promotional Statements
The price displayed by SurakshaHub represents the price at which SurakshaHub is offering the applicable licence, subject to any taxes, fees or other amounts disclosed during the purchasing process.
Where a discount, comparison price, recommended retail price or similar promotional statement is displayed, SurakshaHub aims to ensure that the comparison has a reasonable and supportable basis.
We do not intend to use fictitious pricing or misleading discounts to create a false impression of savings.
25. Availability of Products
A product should only be displayed as available for purchase where SurakshaHub reasonably expects to be able to supply the advertised licence.
Availability may occasionally change because of circumstances involving inventory, distributors or publishers.
If an ordered licence cannot be supplied, the matter will be handled in accordance with our applicable order-cancellation and refund terms.
SurakshaHub does not intentionally advertise software licences that it knows it cannot deliver.
26. Digital Delivery
Software licences are digital products.
The expected delivery method and delivery timeframe should be disclosed during the purchasing process or on the relevant product page.
Where a delivery estimate is provided, it represents our reasonable expected delivery timeframe rather than a guarantee that circumstances outside our reasonable control can never affect delivery.
27. Returns and Refunds
Eligibility for cancellation, replacement or refund is governed by SurakshaHub's Returns & Refund Policy.
Because software licences are digital products and may become usable or redeemable once disclosed or activated, different conditions may apply to:
- undelivered licences;
- incorrect licences;
- invalid licences;
- already disclosed licence keys;
- activated licences; and
- successfully delivered digital products.
Customers should review the Returns & Refund Policy before completing a purchase.
Nothing in this disclosure is intended to remove any rights that a customer is entitled to under applicable law.
28. Authenticity or Licence Problems
If a customer reasonably believes that a licence supplied by SurakshaHub:
- is invalid;
- does not activate;
- is for a different product;
- has an incorrect device limit;
- has an incorrect licence duration;
- is intended for a different region; or
- otherwise materially differs from the product ordered,
the customer should contact SurakshaHub through the details provided on our Contact Us page.
Customers may be asked to provide information reasonably required to investigate the issue, such as:
- order number;
- product purchased;
- licence-related error message;
- activation screenshot;
- operating system;
- activation region; and
- relevant information received from the software publisher.
Any information requested will be limited to what is reasonably necessary to investigate the issue.
29. We Do Not Request Unnecessary Device Access
Purchasing an antivirus licence from SurakshaHub does not normally require SurakshaHub to remotely access or control a customer's computer.
Customers should never provide passwords, banking credentials or other unnecessary sensitive information merely to purchase a software licence from us.
Any information collected through our website is governed by our Privacy Policy.
30. Third-Party Websites and Publisher Portals
SurakshaHub may provide links to third-party websites for purposes such as:
- downloading software;
- creating a publisher account;
- activating software;
- reviewing system requirements;
- accessing licence documentation; or
- reviewing publisher terms.
These websites are operated by independent third parties.
A link to a third-party website does not mean that the website is owned or controlled by SurakshaHub.
Customers should review the privacy policies and terms applicable to those third-party websites.
31. Changes Made by Software Publishers
Software publishers may independently change:
- product names;
- available features;
- system requirements;
- user interfaces;
- download procedures;
- activation processes;
- subscription models;
- licence agreements; or
- product availability.
Such changes are controlled by the relevant publisher rather than SurakshaHub.
We aim to update materially affected product information when reasonably necessary after becoming aware of such changes.
32. Intellectual Property Complaints
SurakshaHub respects the intellectual-property rights of third parties.
If you are a trademark owner, copyright owner or authorised representative and reasonably believe that content displayed on SurakshaHub infringes your rights or incorrectly represents your relationship with SurakshaHub, you may contact us.
Please provide sufficient information to allow us to evaluate the request, including where appropriate:
- your name;
- organisation;
- contact details;
- identification of the relevant trademark or copyrighted material;
- the SurakshaHub page concerned;
- an explanation of the concern; and
- evidence of your authority to act on behalf of the rights holder, where applicable.
We will review legitimate intellectual-property notices and take appropriate action where required.
33. Corrections
Despite reasonable efforts to maintain accurate product information, typographical errors or outdated product information may occasionally occur.
If SurakshaHub becomes aware of a material error concerning a product's identity, licence duration, device limit, operating system, region or other important licence condition, we may correct the information.
Where an error materially affects an existing order, the matter will be handled fairly and in accordance with our applicable Terms & Conditions and Returns & Refund Policy.
34. Relationship With Other SurakshaHub Policies
This disclosure should be read together with our:
- Terms & Conditions;
- Privacy Policy;
- Returns & Refund Policy;
- Cookie Policy; and
- other applicable legal disclosures displayed on the SurakshaHub website.
If product-specific licence information differs from general information contained in this disclosure, the accurately disclosed product-specific terms and the applicable software publisher's licence conditions should be considered when determining the customer's licence rights.
35. Changes to This Disclosure
SurakshaHub may update this disclosure to reflect changes in:
- our product catalogue;
- licence sourcing practices;
- applicable laws;
- intellectual-property requirements;
- publisher requirements; or
- our business practices.
The updated version will be published on the website with a revised “Last Updated” date.
36. Contact
Questions regarding:
- licence authenticity;
- the origin of a software licence;
- product identification;
- trademark usage;
- intellectual-property concerns; or
- this disclosure
may be submitted through the contact information provided on SurakshaHub's Contact Us page.
Important Brand & Licence Notice
SurakshaHub is an independent retailer of antivirus and security software licences. We source genuine software licences through authorised distribution channels. All third-party product names, trademarks and logos belong to their respective owners. Unless expressly and accurately stated otherwise, their appearance on SurakshaHub does not imply sponsorship, endorsement, certification or affiliation between SurakshaHub and the respective software publisher or trademark owner.