Cookie Policy

Last Updated: 21 August 2026

This Cookie Policy explains how QOPTERVZN INFOCOM PRIVATE LIMITED, operating under the brand name SurakshaHub (“SurakshaHub”, “we”, “us”, or “our”), uses cookies and similar technologies when you visit or interact with https://surakshahub.com/ (the “Website”).

SurakshaHub is an India-focused online retailer of genuine antivirus and software licences sourced through authorised distribution channels.

This Cookie Policy should be read together with our Privacy Policy, Terms & Conditions, Returns & Refund Policy, and other policies available on the Website.

1. Scope of This Policy

This Cookie Policy applies to visitors and customers who access SurakshaHub through our Website.

SurakshaHub currently offers and sells its products to customers in India only.

Our Website, pricing, payment methods, product availability, delivery arrangements, and commercial services are intended for the Indian market.

2. What Are Cookies?

Cookies are small text files or pieces of data that websites may store on your browser or device.

Cookies can help websites function correctly and may be used to remember information about a browsing session.

For example, cookies may help a website:

• maintain a shopping cart;
• remember Website preferences;
• maintain a secure session;
• process checkout correctly;
• protect against fraud or abuse;
• understand Website traffic;
• identify technical problems;
• measure advertising effectiveness; and
• understand how users interact with Website pages.

3. Similar Technologies

In addition to traditional cookies, the Website may use similar technologies such as:

• pixels;
• tags;
• scripts;
• web beacons;
• local storage;
• session storage;
• browser identifiers;
• conversion tags; and
• similar analytics or measurement technologies.

References to “cookies” in this policy include these technologies where appropriate.

4. Why We Use Cookies

SurakshaHub may use cookies and similar technologies for legitimate ecommerce and Website-related purposes, including:

• operating the Website;
• maintaining Website security;
• enabling shopping cart functionality;
• supporting checkout;
• remembering Website preferences;
• maintaining user sessions;
• preventing fraud and abuse;
• understanding Website traffic;
• improving Website performance;
• identifying technical errors;
• measuring marketing and advertising effectiveness;
• determining how customers discover SurakshaHub; and
• improving our product pages and shopping experience.

We do not use cookies to gain access to files stored on your computer or to obtain passwords or confidential information stored on your device.

5. Types of Cookies We May Use

Depending on the features and third-party services currently enabled on SurakshaHub, we may use the following categories of cookies.

5.1 Essential Cookies

Essential cookies help provide functionality necessary for the Website to operate properly.

They may be used for purposes such as:

• Website security;
• maintaining shopping sessions;
• maintaining shopping cart contents;
• processing checkout;
• authentication, where applicable;
• fraud prevention;
• load balancing;
• preventing automated abuse; and
• maintaining Website functionality.

Blocking essential cookies may cause some parts of SurakshaHub to stop functioning correctly.

5.2 Functional Cookies

Functional cookies may be used to remember choices or preferences that improve your experience on SurakshaHub.

These may include:

• language preferences;
• display preferences;
• session preferences; and
• other Website settings.

5.3 Analytics and Performance Cookies

We may use analytics technologies to understand how visitors interact with SurakshaHub.

These technologies may collect or process information such as:

• pages visited;
• time spent on the Website;
• referring website or source;
• browser type;
• device type;
• operating system;
• approximate geographic region;
• navigation patterns;
• product-page interactions;
• checkout activity;
• Website errors; and
• purchase or conversion events.

We use such information to improve our Website, understand customer behaviour, diagnose problems, and evaluate Website performance.

5.4 Advertising and Conversion Measurement Cookies

Where advertising or marketing technologies are enabled, cookies or similar technologies may help us understand whether our advertising campaigns are effective.

They may be used to:

• identify that a visitor arrived through an advertisement;
• measure advertising conversions;
• attribute purchases to advertising campaigns;
• understand campaign performance;
• measure Website visits resulting from advertisements; and
• improve advertising efficiency.

The information processed depends on the advertising platform and technologies being used.

6. Google Analytics and Google Advertising Technologies

SurakshaHub may use Google products and technologies for Website analytics, advertising, conversion measurement, and campaign performance analysis.

Depending on our configuration, these technologies may include:

• Google Analytics;
• Google Ads;
• Google Ads conversion tracking;
• Google Tag Manager; and
• related Google measurement technologies.

These services may process technical or usage information such as:

• browser information;
• device information;
• IP-address-related information;
• Website interactions;
• pages visited;
• traffic source;
• advertising click information;
• transaction or conversion events; and
• related measurement information.

We use this information for legitimate business purposes such as understanding Website traffic, measuring advertising effectiveness, improving our Website, and determining whether advertising campaigns generate sales.

Google's processing of information may also be subject to Google's own privacy policies and terms.

7. Advertising Partners

SurakshaHub may use online advertising platforms to promote products available through our Website.

Advertising providers may use cookies, pixels, conversion tags, or similar technologies to help:

• measure campaign performance;
• measure conversions;
• attribute Website visits or purchases;
• prevent advertising fraud;
• produce advertising reports; and
• improve campaign efficiency.

The advertising platforms used by SurakshaHub may change from time to time.

Any third-party provider that independently processes information is responsible for its own privacy practices in accordance with applicable laws and its contractual obligations.

8. Ecommerce and Shopping Cart Cookies

Our Website may use cookies that are necessary for ordinary ecommerce functionality.

These may be used to:

• remember products added to your cart;
• maintain a checkout session;
• prevent duplicate transactions;
• maintain Website security;
• associate Website requests with the correct session; and
• facilitate the purchase process.

Disabling these cookies may interfere with the ability to place or complete an order.

9. Payment-Related Technologies

When you make a purchase through SurakshaHub, payment processing may be performed through an independent payment gateway or financial service provider.

The payment provider may use cookies or similar technologies for purposes such as:

• securely processing transactions;
• maintaining payment sessions;
• authenticating transactions;
• preventing payment fraud;
• detecting suspicious transactions; and
• complying with legal or financial obligations.

Payment information submitted directly to a payment gateway is processed in accordance with that provider's applicable privacy policy and terms.

SurakshaHub does not use advertising or analytics cookies to collect your complete debit card number, credit card number, CVV, UPI PIN, online banking password, or other authentication credentials.

10. Website Security Technologies

Cookies and similar technologies may be used to protect SurakshaHub and our customers.

Such technologies may help us:

• detect suspicious Website traffic;
• prevent automated abuse;
• mitigate fraudulent transactions;
• protect Website infrastructure;
• prevent unauthorized access;
• identify unusual Website activity; and
• maintain Website availability and security.

These activities relate to the security and operation of the SurakshaHub Website and ecommerce platform.

11. First-Party Cookies

First-party cookies are cookies created by or on behalf of SurakshaHub.

These cookies may support functions such as:

• shopping sessions;
• cart functionality;
• Website preferences;
• security;
• Website analytics; and
• other functionality provided directly through our Website.

12. Third-Party Cookies

Some features of SurakshaHub may rely on third-party service providers.

Such providers may include companies providing:

• Website analytics;
• online advertising;
• conversion measurement;
• payment processing;
• hosting;
• content delivery;
• Website security;
• ecommerce infrastructure;
• fraud prevention; and
• communication services.

When a third-party technology is integrated with SurakshaHub, that provider may receive information directly from your browser or device.

Third-party providers may maintain their own cookies and are responsible for their independent processing of information in accordance with their respective privacy policies and applicable law.

13. Session Cookies

Some cookies are temporary and remain active only for the duration of your browsing session.

These are commonly referred to as session cookies.

Session cookies may be used to:

• maintain shopping sessions;
• keep products in a shopping cart;
• maintain checkout continuity; or
• provide other temporary Website functions.

Session cookies generally expire when the browser session ends, although implementation may vary.

14. Persistent Cookies

Other cookies may remain on your browser or device after you close the Website.

These are commonly referred to as persistent cookies.

Persistent cookies may be used for purposes such as:

• remembering preferences;
• analytics;
• Website performance measurement;
• advertising attribution; or
• other permitted purposes.

The duration of persistent cookies depends on their purpose and the technology provider responsible for them.

15. Information That Cookies May Process

Depending on the cookie or technology being used, information processed may include:

• IP address;
• browser type;
• device type;
• operating system;
• referring source;
• pages visited;
• date and time of visits;
• session identifiers;
• Website interactions;
• shopping activity;
• conversion information;
• advertising campaign identifiers; and
• general or approximate location derived from technical information.

Not every cookie collects every category of information listed above.

16. How We Use Cookie Information

Information obtained through cookies may be used to:

• operate SurakshaHub;
• maintain Website security;
• provide ecommerce functionality;
• understand Website usage;
• improve user experience;
• improve product pages;
• identify Website errors;
• evaluate marketing campaigns;
• measure advertising conversions;
• prevent fraud;
• maintain transaction integrity; and
• support our legitimate business operations.

Where cookie-related information constitutes personal data under applicable Indian law, we handle such information in accordance with our Privacy Policy and applicable legal requirements.

17. Cookie Retention

Different cookies remain on your browser or device for different periods.

Some cookies expire when your browsing session ends.

Others may remain for a specified period determined by:

• the purpose of the cookie;
• the Website configuration;
• the third-party provider;
• your browser settings; or
• applicable technical requirements.

We seek to avoid retaining cookie-related information longer than reasonably necessary for the purpose for which it is processed.

Third-party providers may maintain separate retention periods under their respective policies.

18. Managing Cookies Through Your Browser

Most modern web browsers allow you to control cookies through browser settings.

Depending on the browser you use, you may be able to:

• view cookies;
• delete existing cookies;
• clear all cookies;
• block certain cookies;
• block third-party cookies;
• block all cookies; or
• configure cookie permissions for specific websites.

Please refer to your browser's privacy or cookie settings for instructions.

19. What Happens If You Disable Cookies?

You may choose to block or delete cookies through your browser.

However, disabling certain cookies may affect Website functionality.

For example:

• products may not remain in your shopping cart;
• checkout may not operate correctly;
• Website preferences may not be remembered;
• certain security functions may be affected; or
• some Website features may not function as expected.

Blocking analytics or advertising-related cookies may also reduce our ability to accurately measure Website traffic or advertising effectiveness.

20. Cookie Banner

SurakshaHub currently operates as an India-focused ecommerce Website and does not specifically target customers in jurisdictions that impose European-style cookie consent requirements.

Accordingly, SurakshaHub may not display a separate cookie consent banner where such a banner is not required under applicable Indian law or otherwise required for the technologies we use.

Visitors can control or delete cookies using their browser settings as described in this policy.

If applicable law, regulatory requirements, the nature of our processing, or requirements applicable to technologies used on the Website change, we may introduce additional cookie controls or consent mechanisms.

21. India-Focused Service

SurakshaHub currently sells products to customers located in India.

The Website is designed, marketed, and operated primarily for the Indian market.

Our Website policies are therefore prepared primarily with reference to applicable Indian laws and requirements.

If our geographic market changes in the future, we may update this Cookie Policy and implement additional privacy or consent mechanisms where necessary.

22. Children's Privacy

SurakshaHub is an ecommerce platform for purchasing antivirus and software licences.

Our products are intended to be purchased by individuals who are legally capable of entering into a transaction or by persons acting with appropriate authority.

We do not knowingly use cookies for unlawful profiling or targeted processing of children's personal data.

23. Indian Data Protection Laws

We seek to handle personal data associated with Website technologies in accordance with applicable Indian privacy and data-protection requirements, including provisions of the Digital Personal Data Protection Act, 2023 and related rules as and when applicable to our processing.

Our Privacy Policy contains additional information regarding:

• personal data we collect;
• purposes for processing;
• disclosures to service providers;
• data security;
• retention;
• customer rights;
• grievance handling; and
• contact information.

24. Third-Party Privacy Policies

Third-party services integrated into SurakshaHub operate under their own terms and privacy policies.

We encourage users who want more information about a particular third-party provider's practices to review that provider's privacy documentation.

The inclusion of a third-party service on SurakshaHub does not mean that SurakshaHub controls every aspect of that provider's independent data-processing practices.

25. Changes to Technologies We Use

Our Website infrastructure and service providers may change over time.

For example, we may:

• change analytics providers;
• add or remove advertising platforms;
• change payment providers;
• update ecommerce functionality;
• change hosting or security providers; or
• implement new Website technologies.

We may update this Cookie Policy when changes materially affect our use of cookies or similar technologies.

26. Changes to This Cookie Policy

We may revise this Cookie Policy periodically to reflect changes in:

• Website functionality;
• technologies used;
• business practices;
• service providers;
• advertising platforms;
• applicable laws;
• regulatory guidance; or
• platform requirements.

When this policy is materially updated, the Last Updated date at the beginning of the policy will be revised.

The version published on SurakshaHub will be the current version.

27. Relationship With the Privacy Policy

This Cookie Policy explains our use of cookies and similar Website technologies.

For broader information about our handling of personal information, including information provided when you place an order, contact us, or otherwise interact with SurakshaHub, please review our Privacy Policy.

28. Contact Us

If you have any questions about this Cookie Policy or our privacy practices, please contact:

SurakshaHub

Owned and operated by:

QOPTERVZN INFOCOM PRIVATE LIMITED

Registered Office: Plot No. 19, At - Khokarla Balaji Nagar Behind Bhaiyaji Nagar Bhupali Duplex Bhandara, Maharashtra India - 441904

Email: support@surakshahub.com

Phone: +91 7276685549

You may also contact us through the contact information provided on the SurakshaHub Contact Us page.

SurakshaHub currently serves customers in India only. This Cookie Policy is intended to provide transparent information about the cookies and similar technologies that may be used in connection with our Indian ecommerce Website.